University Apartment residents upset about recent fee changes

<p>University Apartment have increased the prices on summer storage, frustrating some of its residents. In 2015, students could store their belongings for $25 per month, but it is now $100 per month. <em>Michelle Kaufman // DN</em></p>

University Apartment have increased the prices on summer storage, frustrating some of its residents. In 2015, students could store their belongings for $25 per month, but it is now $100 per month. Michelle Kaufman // DN

Some University Apartment residents are left feeling frustrated by the most recent changes to the summer storage prices.

In 2015, for $25 a month, student residents could keep their belongings in the apartment for the summer.

But when Kevin McMinn, a junior computer science major, went to the University Apartment office, he was informed it was no longer $25 a month.

“The lady informed me the price had increased to $100 per month," McMinn said.

Information on the Ball State website now says that students can still store their belongings in the apartment, but for $25 a week.

McMinn said this message comes without any notice of the increase.

“I felt completely blindsided, as I had heard nothing about the increase before this," McMinn said. "No email, no notice on the door, no anything."

Junior English major and University Apartment resident Cody Dehaven reached out to University Apartments to find out why this was.

Dehaven contacted Lisa Walker, assistant director of University Apartments and expressed his concerns.

Walker said the reason for the price increase comes after a storage comparison over the last year throughout Muncie.

“Our staff conducted a rate comparison throughout the Muncie community over the past year to establish what our competitors, the other storage facilities offer," Walker said. 

Considering a number of factors including temperature-control, location and security, Walker said rates still fall below that of competition by "offering the benefit even with the small rate adjustment."

Walker said University Apartments feels the increase is still reasonable and also notes the new change has not been directly communicated because the application is not yet available, but, the website is up to date.

“I don’t want to speak bad about the University Apartments because it is a good deal and it is very cheap to live there even though everything is included,” Dehaven said. “But when you are going to increase the price from $25 a month to $100 a month, without letting people know a significant amount of time ahead, that’s a problem.”

Residents who have lived in University Apartments for a year and who have renewed their contracts to return the following year are able to use the summer storage option. 

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